FAQ

Read our FAQ to find out everything you need to know about Smartsave. Let the savings begin!

What is Smartsave?

Established in 1994, Smartsave is an on-line marketing platform which promotes worldwide attractions and restaurants  offering  20% discount vouchers off entry tickets and the total restaurant bill.

So start saving now!

Vouchers

How do I get my 20% vouchers?

Simply download vouchers from our website www.smartsave.com , email or print your voucher. You can also display your voucher on your  mobile or tablet directly when you visit the  attraction or restaurant.

How does the voucher  work?

Take  the voucher to the attraction ticket office or  restaurant  of your choice and show it at either the entrance or to the waiter.  You pay the venue directly saving 20%   for up to 6 people. Simple!

Can I use several vouchers on the same day?

Yes, you  can download and use as many vouchers as you want.

Can I give the voucher to a friend?

Vouchers are free to download, and are not personalised, so feel free to send them to your friends and family.

Is there any expiry date on the voucher?

There is no expiry date on the voucher,you can use it at any time of the year with unlimited use. Please check any relevant terms and conditions of  usage on the partner page.

Is each voucher just valid for 1 person?

No, one voucher is valid for up to 6 people. So it is great for groups of friends and families! You receive the 20% discount for all 6 people across all ticket types. Go and enjoy!

Can I use my voucher at any time?

Yes, you can use your voucher  at any time . We recommend that you check the opening times of the attraction first before you visit.  Certain attractions may need to be pre-booked especially over peak times and bank holidays. Most venues will be closed on 25 December.

Are there any special terms and conditions I need to be aware of?

Vouchers are free to use and do not have any expiry dates. If specific terms and attractions apply they will be listed under each attraction.

Social Media 

Are you on social media?

We are on Twitter, Instagram and Facebook. We encourage you to post pictures and comments on our social media accounts.

See our accounts:

Facebook
Twitter
Instagram

Contact

How do I  contact Smartsave?

If you need to contact us, email us at smartsave.team@metropolis.co.uk or call us on +44 (0)2087528181

Our opening hours are 9:00 to 17:30 from Monday to Friday. We are closed from 24-28 December and over public holidays.