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Frequently Asked Questions (FAQ)

  • What is Smartsave?

    Established in 1994, Smartsave is an on-line marketing platform which promotes worldwide attractions and restaurants  and offers 20% discount vouchers.  

    By using Smartsave vouchers, consumers receive a  20% discount off entry tickets and total food bills  for up to 6 people at any participating merchant partner in the programme. Vouchers are free , unlimited, easy to use and don't expire.

    So start saving now!

     

  • How can I get vouchers?

    Simply download from the website www.smartsave.com , email or print your voucher. We advise you to simply download your voucher if you are on mobile or tablet. It is a lot easier!

  • How does it work?

    Simply take the voucher to the attraction or restaurant and show it at either the entrance or to the waiter. You pay the venue directly saving 20% for up to 6 people. Simple!

  • Can I use several vouchers on the same day?

    Of course, you can download as many vouchers as you want.

  • Can I give the voucher to a friend?

    Vouchers are free to download, and are not  personalised, so feel free to send them to your friends and family. 

  • Is there any expiry date on the voucher?

    There is no expiry date on the voucher, you can use it at any time of the year with unlimited use.

  • Can I use my voucher at any time?

    Yes, you can use your voucher at any time, there is no expiry date and no restrictions to use it. We would advise you to check the opening times of the attraction you want to visit first before visiting the venue  of your choice.

    Please note that you may need to pre-book certain attractions especially over public holidays and peak times.

  • Are there any terms and conditions applicable?

    Vouchers are free and they don't expire . So, enjoy!

  • Are you on social media?

    We are on Twitter, Instagram and Facebook. We encourage you to post pictures and comments on our social media accounts.

    See our accounts:

    Facebook

    Twitter

    Instagram

  • Can I contact Smartsave?

    If you need to contact us, email us at smartsave.team@metropolis.co.uk or call us on 02087528181

    Our opening hours are 9:00 to 17:30 from Monday to Friday. We are closed from 24-28 December and over public holidays.