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Frequently Asked Questions (FAQ)

  • What is Smartsave?

    Established in 1994, Smartsave is a discount and loyalty program which is part of Metropolis International, a fast growing media group.

    Smartsave partners with worldwide attractions and restaurants offering the consumer 20% discount off the entrance ticket or the total food and drinks bill for up to 6 people at any participating merchant partner, with no restrictions.

    See the link for more info: http://www.metropolis.co.uk/reward-and-loyalty/

  • How can I get the voucher?

    Simply download from the website www.smartsave.com , email or print your voucher. We advise you to simply download your voucher if you are on mobile or tablet. It is a lot easier!

  • How does it work?

    Simply take the voucher to the attraction or restaurant and show it at either the entrance or to the waiter. You pay the venue directly saving 20% for up to 6 people. Simple!

  • Can I use several vouchers in the same day?

    Of course, you can download as many vouchers as you want.

  • Can I give the voucher to a friend?

    Yes, you can. There is no name on the voucher.

  • Is there any expiry date on the voucher?

    There is no expiry date on the voucher, you can use it at any time of the year and it is unlimited.

  • Can I use my voucher at any time?

    Yes, you can use your voucher at any time, there is no expiry date and no restrictions to use it. We would advise you to check the opening times of the attraction you want to visit.

    Please note that you may need to pre-book certain attractions

  • Are there any terms and conditions applicable?

    Vouchers are free.  There is no expiration and no pre-payment required. So, enjoy!

  • Are you on the social media?

    We are on Twitter, Instagram and Facebook. We encourage you to post pictures and comments on our social media accounts.

    See our accounts:

    Facebook

    Twitter

    Instagram

  • Can I contact Smartsave?

    If you need to contact us, email us at smartsave.team@metropolis.co.uk or call us on 02087528181

    Our opening hours are 9:00 to 18:00 from Monday to Friday. We are closed from 24-28 December and over public holidays.